I loved this pillow so much I bought a second, but somehow this pillow was not the same. It was much more firm than the previous one. It also had a slight odor as well so I sprayed with some essential oils. Overall it's a supportive pillow just a little taller and more firm. So watch the consistency of these.I bought this after trying another Sealy that billed as 'firm' but was insanely hard. This was - as described - firm yet would act as a pillow and squish a little. The problem for me was the height. I'm >6' with broad shoulders and this pillow was still too tall. So disappointed. ? So in the middle of the night I got up and tore the inside pillow open and removed about 1/2 of the filling. Now it's a good height, but (of course) it lost much of the firmness that made it great. Moral of the story – don't buy a pillow online. Sounds like a silly thing to have to say, but here we are, looking at pillows online. Don't do it.Always a good night's sleet with Sealy pillows. I like the memory foam ones the best and they are all I buy.It came with stains on one of the pillows. Makes me think it may have been used. It’s very firmI didn't like the memory foam cluster feature. It was not supportive.